Product Descriptions
Platform
The Interos Resilience Platform is a multi-tenant cloud-based SaaS solution that models the total ecosystem of a business’s suppliers using machine learning and artificial intelligence.
Users
User Role Description:
- Administrative Users have full permission set in the platform, including ability to manage other users & permissions.
- Expert Users have full permission set in the platform, but do not have the ability to manage other users & permissions.
- Analyst Users have limited permission set in the platform. Analyst Users cannot create supplier groups or unlock suppliers.
- View Only Users inherit the permission set of Analyst users, but do not have access to the Resilience Analytics module.
Additional Users:
During the Subscription, Subscriber may elect to purchase additional users by role. (Bundled in 5 users)
Supplier Credit
An “Unlocked Supplier Credit” is the credit an Administrative User or Expert User can use to unlock a single entity in the Interos Platform. Once a Supplier Credit is used, the Subscriber will have access to the unlocked entity’s sub-factor risk scoring information as well as two tiers of sub-tier relationships in the Interos Platform. Locked entities will only display the basic scorecard with the entity’s i-ScoreTM and supporting six risk factors scores, with no sub-tier visibility.
A “Locked Supplier Credit” is used when Subscriber places a locked entity into a group. Subscriber will only be able to configure and receive alerts on that locked entity.
Premium Support Services
All clients have access to Interos’ Standard Support Services with their subscription. This is a robust program that offers self-help resources 24 hours a day via our Service Desk and access to technical experts during normal business hours.
Many clients also want a higher level of technical and business support services to accelerate their time to value. Interos offers Premium Support Services to address this request, which includes a premium level of technical and business support along with access to the Interos Business Analyst team.
Interos Premium Support provides:
- Customized end-user training delivered by your Customer Success Manager
- Priority ticket handling
- 24×7 support agents
- Advice on disruption mitigation and best practices
- Guidance on SCRM and Operational Resilience program success plans
- Assistance with enabling new software features
Interos Premium Support also includes the following services provided by our team of business analysts:
- Industry Analysis: Evaluation of an industry to uncover major trends and risks. Topics of interest include industry consolidation, inflation, emerging technological trends, labor constraints, obsolescence risk, cyber risk exposure; impact of global events and relevant legislation. The analysis then determines the exposure of each major market participant to the previously identified industry risks and opportunities for continuous monitoring.
- Supplier Deep Dive: A comprehensive assessment of a supplier’s risk profile with particular attention to any specific questions raised. The assessment contextualizes data and events like merger and acquisition activity and visualizes historical data where available.
- Cohort/Group Analysis: Assessment of a group of companies or critical suppliers to determine group-specific resiliency by examining factors like supplier and geographic concentration and comparative financial performance.
- Alternative Supplier: Leverages Interos data to identify potential alternative suppliers with consideration given to specific requirements such as foreign ownership concerns.
- Supplier Snapshot: A concise, targeted report aimed at answering a specific question with a quicker turnaround.
Premium Support includes no more than one “Supplier Deep Dive” (or equivalent) report per quarter. Report entitlements do not accrue quarter to quarter. Premium Support also includes custom data services, Interos Rapid Response, and Resilience Analytics Training.
Premium Support 2 includes no more than two “Supplier Deep Dive” (or equivalent) reports per month. Report entitlements do not accrue month to month. Premium Support 2 also includes custom data services, Interos Rapid Response, Resilience Analytics Training, and annual Audit/Emerging Threats Briefings.
Premium Support 3 includes no more than five “Supplier Deep Dive” (or equivalent) reports per month. Report entitlements do not accrue month to month. Premium Support 3 also includes custom data services, Interos Rapid Response, Resilience Analytics Training, monthly Audit/Emerging Threats Briefings, expedited delivery once a month, and a dedicated analyst.
Interos Data Solutions
API SKUs
API (Level 1)
- REST API that uses predictable resource-oriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs
- Up to 10K calls / day (across all Interos API endpoints)
- Supports sustained rate of 25 requests per second with maximum burst of 100
- Offers real-time access to the following:
- All Groups
- Suppliers/Organizations in a Group
- Firmographics and risk scores for a Supplier/Organization
- All suppliers for a Supplier/Organization (unlocked only)
- How you are connected to a Supplier/Organization (unlocked only)
Rest API (Level 2)
- Provides the same access as REST API (Level 1) but allows more than 10K calls / day
Bulk Data SKUs
Bulk Data Extract
Provides a flat file extract of your Interos My Ecosystem data via an API call.
Bulk Data Access
Provides direct database access to Interos supplier risk data using Snowflake secure Data Sharing.
Workflow Connectors
Interos provides integration with a number of partners that allow subscribers of both companies to see third party data in the Interos platform.